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Access caregivers in a pinch. Register and reserve backup family care

Palmetto Health is pleased to announce the addition of Bright Horizons Back-Up Care Advantage. The Back-Up Care Advantage Program® offers the highest-quality temporary care to Palmetto Health and Palmetto Health-USC Medical Group team members whenever your regular child and adult/elder care arrangements are unavailable. Requests for care can be made one month in advance or up to the day that care is needed. 

You have access to 10 days of backup care per year to care for both child and adult care recipients. Child care is available in local child care centers or via an in-home provider, and adult care is available from a network of local in-home agencies. Advanced registration is recommended to ensure that the reservation process is quick and easy when you need care. You must be registered before using the program, and reservations are required.

To register, call 1-877-BH-CARES (242-2737) 24 hours a day, seven days a week or visit to create your profile and reserve care. Your first-time username is palmetto and your first-time password is health.

Questions? Care consultants are available to assist you. Call 877-BH-CARES (242-2737).


CLIENT BUCA Registration Guide 2016


Related Links

Enrollment Information

New Benefits for 2018

Have a Question?
Contact the Total Rewards Benefits Center at 803-296-8893, or email TotalRewards